Pagaria Welfare Foundation (“We”, “Us”, “Our”, “PWF”) operates this website. “You”, “Your”, “User” refers to anyone using our website, services, or making donations.

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. No physical or digital signature is required.

By accessing or using our website, or sharing information with us, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the website.

 

1. Information We Collect

We may collect the following personal information when you interact with our website or services, including donations:

• Name

• Email address

• Phone number

• Postal address / PIN code

• Age

• Gender (optional)

• Occupation / interests (optional)

• Payment details for donations (credit/debit card, UPI, net banking)

• Government ID (Aadhaar, PAN, Passport, Driving License) 

 

We may also collect technical information automatically, such as:

• IP address

• Browser type

• Device information

• Pages visited

This helps us improve website performance, security, and user experience.

We do not collect sensitive personal information unless voluntarily provided for specific services.

 

2. Use of Personal Information

We use the information you provide for:

• Processing and recording donations, issuing receipts, and accounting purposes

• Sending updates, newsletters, and information about PWF programs

• Personalizing your experience on our website

• Understanding users and improving services

We may also use your information for other lawful purposes related to our mission and services.

 

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Understand user behaviour

• Personalize content

• Improve site performance

Cookies do not identify you personally unless you voluntarily provide information.

You may disable cookies in your browser, but some website features may not function properly.

 

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only in the following cases:

a) Legal Compliance

• Required by law, court orders, or government authorities

• For identity verification, investigations, cyber incidents, or legal claims

b) Internal and Partner Use

• PWF employees, volunteers, or authorised representatives

• Trusted service providers (payment gateways, IT support, cloud services)

• Partner organizations directly involved in PWF programs

All such partners must maintain confidentiality and follow PWF instructions.

c) Aggregated or Anonymized Data

• Non-identifiable information may be shared with partners or for research, reporting, or analytics purposes.

 

5. Data Security and Retention

We implement reasonable organizational and technical measures to protect your data, including:

• Secure servers and firewalls

• Password-protected systems

• Encryption for sensitive data

• Limited access to personal data

We retain personal information only as long as necessary for donation records, legal compliance, or legitimate purposes. After this, it is securely deleted or anonymized.

Despite our efforts, no system is completely secure. PWF cannot guarantee absolute security.

 

6. Children’s Privacy

Our website and services are not directed at children under 13 years of age.
We do not knowingly collect personal information from children.

For any data relating to children collected during programs or volunteer activities, we ensure strict parental or guardian consent and protection measures.

 

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.
Your continued use of the website constitutes acceptance of the updated policy.

 

8. Correcting Your Information

You may correct or update your personal information by contacting us:

• Email: vaidhei@pagariagroup.com

• Phone: +91 93249 84904

 

9. Grievance Redressal

In compliance with the IT Act, 2000, the designated Grievance Officer is:

​

Vaidhei Pagaria
Email: vaidhei@pagariagroup.com
Phone: +91 93249 84904
Website: www.pagariawelfarefoundation.org

Official Address:
Pagaria Welfare Foundation
Office No. 107, 1st Floor, Plot No. 74,
Satra Plaza, Sector 19D,
Vashi, Navi Mumbai – 400703,
Maharashtra, India.

Users may contact the Grievance Officer for complaints, questions, or privacy concerns.

 

10. External Links

Our website may link to third-party websites. PWF is not responsible for their content, privacy, or security practices. We recommend reviewing their policies before sharing personal information.

 

11. Jurisdiction

Your information is stored, processed, and maintained in India.
Any disputes arising under this Privacy Policy are governed by the laws of India.
Courts in Mumbai, India shall have exclusive jurisdiction.